Quality

Our in-house laboratories carry out constant checks and tests in line with international standards on all STAUFF products. Certified in accordance with ISO 9001:2008, the STAUFF quality assurance system continually strives for perfection. The QA system encompasses both product quality, which is driven by customer requirements, and all related services. The QA focuses on the expectations of all partners involved. Quality management at STAUFF is a dynamic process that is checked on a daily basis to ensure that continuous improvements are made.

Many of our products have been successfully tested and approved by several international organisations and institutes.

STAUFF is tuned in to the needs of the global market and this, together with the benefit of an experienced and highly motivated team of employees and the use of innovative technology, enables the company to offer a sophisticated product range which will satisfy the requirements of each and every customer worldwide.

Quality within STAUFF UK Ltd. not only relies on our internal process but also our suppliers procedures and predominantly our customers needs. In order to maintain quality our dedicated team are tasked to:

  • Assess, rectify and set in place actions to alleviate future repetition of customer complaints.
  • Investigation and Root Cause Analysis of Quality issues.
  • Audits of processes and procedures internal to Stauff.
  • Customer and Supplier liaison on quality matters.
  • Issuing of Product test certification and Certificate of Conformity.
  • Process improvement recommendations.
  • Undertake customer visits on quality matters.
  • Supplier audits.
  • New product developments ISIR (Initial Sample Inspection Reporting) also known as FAI (First Article inspection).
  • Dimensional and visual quality checks of finished parts and goods inwards raw materials.
  • Technical support for customer queries.